Infinity Love Forever Heart Ring
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 2050 Austell RD SW , Marietta GA 30008, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 2050 Austell RD SW , Marietta GA 30008, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
It takes about 1 to 2 weeks (7-14 days) from the time of purchase for the product to get to your destination.In some cases it may take up to 4 weeks, for example during the Holiday season.
The tracking number takes 3-5 business days to appear , since we prepare the package for the shipment it takes about 36 hours after your purchase for us to prepare it for the shipping. The tracking update comes by email also you can see it on your order page or Facebook Messenger window at the top . PLEASE COPY PASTE THE TRACKING TO USPS WEBSITE TO TRACK IT, DO NOT USE THE SITE GIVEN BY EMAIL! Please check all of your email folders for an update or come back to your order page in 3-5 days!
If the item does not get to you 6 weeks after the purchase (please understand that sometimes packages get stock at customs and in some cases it takes 4-6 weeks) Please don't ask for a refund before 6 weeks pass after the purchase.
Yes! We love you and want to keep you and your person information safe from harm. The solution to this problem is to encrypt your sensitive data for transmission. Secure Sockets Layer (SSL) was created for this very purpose. SSL uses a complex system of key exchanges between your browser and the server you are communicating with in order to encrypt the data.
We accept Paypal and all major credit cards. When you view your card/bank statement the transaction will appear as: G SKULLINC or GLITTERANDSKULLSINC for Paypal and SP*MissHappyPink for all other transactions.
If your item arrived damaged please contact us within 7 days of delivery and send photos of damaged items and packaging it arrived in. (USPS requires this to file a claim). We'll work on getting a new items to you as soon as possible.